How To Activate HK Toll Tag

How To Activate HK Toll Tag

What is HK Toll Tag?

HKeToll system will detect the vehicle by the Automatic Number Plate Recognition (ANPR) technology and recognize the permit number on the plate. The Toll Service Provider will issue a notification for payment to the permit holder via the e-contact means.

How To Activate HK Toll Tag

Please activate the account via HKeToll website, Mobile App or customer service hotline with the PIN code. Please keep the Account Card properly. You must present and return this card to obtain the account balance.

Frequently Asked Question

How do I activate my Autotoll tag?

Your tag will be activated on the next day. Please complete the tag activation procedure by: 1) Click here to print the Tag Activation Confirmation Receipt and have it signed, and 2) submit the copy of the following document(s)*(if not uploaded during tag activation) by email to or fax to 2764 4338.

What is the difference between Autotoll and HKeToll?

Unlike Autotoll, which charges a deposit of HKD $150 and a monthly fee of HKD $35, the vehicle tag of HKeToll does not charge any administrative or monthly fees. How to apply: By electronic application.

Which tunnels use Autotoll?

Tate’s Cairn and Tai Lam Tunnels are all that remain on Autotoll.

Why is it called tollgate?

A toll road, also known as a turnpike or tollway or toll gate, is a public or private road (almost always a controlled-access highway in the present day) for which a fee (or toll) is assessed for passage. It is a form of road pricing typically implemented to help recoup the costs of road construction and maintenance.

How do I remove Autotoll sticker tag?

Once the Sticker Tag is applied to the headlamp, DO NOT ATTEMPT TO REMOVE OR REPOSITION the Sticker Tag as this will damage the Sticker Tag and render it unusable. For change of vehicle no. or vehicle body, please remove the old tag from your car and notify Autotoll for information updating and tag replacement.

What is the PPS code for Autotoll?

Payment by Phone Service (PPS):

Dial 18011 for bill registration (our merchant code is “9198”) and 18031 for bill payment. You can also register and pay your bill through the internet at PPS website.

How is ETag used?

The ETag (or entity tag) HTTP response header is an identifier for a specific version of a resource. It lets caches be more efficient and save bandwidth, as a web server does not need to resend a full response if the content was not changed.

How much is HK Western tunnel?

The toll for private cars using the Western Harbour Tunnel will be cut from HK$75 (US$9.60) to HK$60, while the fee for the Eastern Harbour Tunnel and Cross-Harbour Tunnel will increase to HK$30, from HK$25 and HK$20 respectively. Taxis will be charged HK$25 to use all three crossings.

What is the tollgate process?

A gate or tollgate is a standardized control point where the projects phase is reviewed and/or audited and approved (or not) to continue with the next phase.

How do I delete my HKeToll account?

If you would like to cancel the HKeToll account, please complete Part E “Update or Cancel HKeToll Account” of the “HKeToll Service Application Form” and return it to HKeToll by email, fax or post.