How To Activate a Router with Xfinity

How To Activate a Router with Xfinity

What is Router with Xfinity?

When you lease an Xfinity Wireless Gateway, the router is built into it. The Wireless Gateway acts as a modem (connection to the Internet) and a router (connecting multiple devices within the home).

How To Activate a Router with Xfinity

  1. Download the Xfinity app for free from Google Play or the App Store.
  2. Sign in using your Xfinity ID and password.
  3. Once you’re signed in, select the Account tab from the bottom right of the Xfinity app.
  4. Select Activate xFi Gateway or Modem under the Devices section.

Frequently Asked Questions

How do I contact Xfinity to activate my modem?

Try calling 1-855-652-3446. That is their device activation line. If that doesn’t work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.

How do I connect my router to Xfinity?

Plug the Ethernet cable into the yellow port on the back of the WNR1000 router. Plug the other end of the Ethernet cable into the internet modem or router. Plug the power supply cord into the round socket all the way to the right on the back of the router.

How do I enable Xfinity WiFi?

Enable WiFi access on your device. Download the Xfinity app. Sign in to the app using your Xfinity ID and password. The app will download and install the Xfinity WiFi secure profile, allowing you to automatically connect to the secure Xfinity WiFi network.

Do I need to activate router with Xfinity?

Activate your modem or gateway

If you aren’t prompted to begin the activation process as soon as you sign in to the app, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then pick Activate xFi Gateway or Modem under the Devices section.

How do I activate my Xfinity router without the app?

There’s another way you can activate Xfinity Internet without the app: you can do so online. This also works if you’re activating Xfinity TV. All you need to do is turn on your equipment and go to There you’ll find easy instructions for how to activate your devices.

What is the number for Xfinity Wifi setup?

Sign up for Xfinity services at, by calling 1-800-XFINITY, or visiting your nearest Xfinity Retail Store. Shop Xfinity Internet deals and lease the xFi Gateway at checkout. To activate, follow these steps.

Can I use any router with Xfinity?

You might be thinking you should have used an Xfinity router, but you should be able to use your own router with Xfinity without any issues. Once the internet connection is set up, make sure it’s activated by going to the Xfinity website.

Why won t my router connect to Xfinity?

Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your equipment. Unplug your equipment, wait one minute and then plug it back in. This method, known as power cycling or rebooting, can fix many connection problems.

How do Xfinity routers work?

The router connects to your modem and then to your devices (laptops, smart TVs, printers, etc.) via either an Ethernet cable or, in the case of a wireless router, WiFi signal. The router creates a local area network (LAN) within your house, allowing your devices to share files and peripherals like printers.

Can I install Xfinity router myself?

Self-installing Xfinity internet service is straightforward. All you need to do is connect the Xfinity internet gateway (modem/router combo) to power and a coaxial cable (the same kind of cable used for cable TV) outlet. From there, follow the instructions provided via the Xfinity mobile app.

How do I manually add Xfinity WiFi?

Connect to Xfinity WiFi

  1. Ensure WiFi is turned ON by going to Settings > Wi-Fi.
  2. Once WiFi is turned on, your tablet will detect the wireless networks in range. Find xfinitywifi from the list of available networks and tap it.
  3. Your tablet will connect to the xfinitywifi network after a few seconds.