How To Activate a Plugin in ServiceNow

How To Activate a Plugin in ServiceNow

What is Plugin?

In computing, a plug-in is a software component that adds a specific feature to an existing computer program. When a program supports plug-ins, it enables customization.

How To Activate a Plugin in ServiceNow

  1. Navigate to System Definition > Plugins.
  2. Find and click the plugin name.
  3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.
  4. (Optional) If available, select the Load demo data check box.
  5. Click Activate.

Frequently Asked Questions

What is plugin activation?

On activation, plugins can run a routine to add rewrite rules, add custom database tables, or set default option values. On deactivation, plugins can run a routine to remove temporary data such as cache and temp files and directories.

How do I make my ServiceNow plugin inactive?

Note: After a plugin is activated, you cannot disable or deactivate it. If needed, you can hide the functionality.

How do I repair a plugin in ServiceNow?

Repair a ServiceNow application

  1. Navigate to System Applications > All Available Applications > All.
  2. From the filter options, select the Installed indicator. All the installed apps are displayed.
  3. Click the menu icon ( ) on the application tile, and click Repair.
  4. In the Activate Plugin dialog box, click Repair.

How do I test plugins in ServiceNow?

To check installed plugins in ServiceNow, follow these steps: Access the ServiceNow admin portal, navigate to the Plugin List, and view the installed plugins.

How do I install and activate plugins?

Install a Premium Plugin

  1. Visit your website’s dashboard.
  2. On the left side, click on Plugins.
  3. Click on your desired premium plugin or click “Browse all” to view all premium plugins available.
  4. Click the “Purchase and activate” button to install the plugin on your site.

How do I activate a user in ServiceNow?

Activating a user

  1. Navigate to Now Support portal.
  2. Click Manage Accounts > Users List.
  3. Click on Action menu in front of the specific user which needs to be deactivated and select “Activate User”
  4. Enter the user’s email address and click Activate.

What is the shortcut to make a plugin or send inactive?

Just hold down control + command while you click any plugin. it will render it inactive.

How do I activate ServiceNow virtual agent?

Exercise: Activate Virtual Agent

  1. In the main ServiceNow browser window (not Studio), use the All menu to open System Definition > Plugins.
  2. Use the Search field to find the Glide Virtual Agent plugin.
  3. Click the Install button for the Glide Virtual Agent plugin.
  4. In the Activate Plugin dialog, click the Activate button.

How do I fix a plugin problem?

Navigate to Plugins → Installed Plugins and deactivate the plugin(s) you determined to be the source of the issue. You can leave the plugin deactivated and contact the plugin’s developer to fix the problem.

How do I get a plugin from store in ServiceNow?

Install the plugin from the ServiceNow Store page. Some applications may require you to request the app from the ServiceNow® Store first. After you’ve requested the application from the ServiceNow® Store page, navigate to All > System Applications > All Available Applications > All to finish the installation.