How To Activate a Plan on Digicel

How To Activate a Plan on Digicel

What is Digicel?

Digicel is a Jamaican-based Caribbean mobile phone network and home entertainment provider operating in 25 markets worldwide. Digicel has operated in several countries, including Guyana, Fiji, Haiti, Trinidad and Tobago, Samoa, St. Lucia, Suriname, and Jamaica.

How To Activate a Plan on Digicel

  1. Select “Log In.”
  2. Enter your phone number in the space provided; Select “Continue.” A 4-digit code will be sent through SMS (text message).
  3. You will be logged in automatically.
  4. Select “Available Plan/Bundle”.
  5. Your plan has been successfully activated.
  6. Restart your device.

Frequently Asked Questions

How do I register MyDigicel plan?

Via the USSD Code *130#send

  1. The code * 130#send offers you a menu where you can activate an internet plan for your number or another one.
  2. Dial *130#send.
  3. Answer either by 1 for your number or by 2 for another number.
  4. Choose a plan.
  5. Restart your phone.

What is Digicel activation code?

*122# To activate your new sim card. *124# To check sim airtime.

How do I check MyDigicel active plan?

In this article

  1. Open the app and select “Log In”.
  2. Once logged into the app Select the ‘Menu Option’ ( ) button at the top left-hand corner and select ‘Plans’.
  3. Now choose ‘Active Plans’.
  4. Select ‘Manage’ next to the desired plan.
  5. Select your preferred action (eg. Opt Out) and click ‘YES’ to confirm.

Does Digicel have unlimited data?

Selected Prepaid customers are able to activate and enjoy the benefit of unlimited any-use data, social data and voice talk.

Why is MyDigicel data not working?

Step 1. Confirm that you still have data available on your account by checking your data balance using the MyDigicel app or dialing *147#. Step 2. If there are no MB available, please try activating a plan by dialing a short code from your phone, using the MyDigicel app or dialing *147#.

How do I activate my Digicel bonus?

If you are a Jamaican customer you will be required to redeem bonuses by dialing (*147# + send) within 72 hours.

How do I keep my Digicel number active?

To avoid the sim expiring, a top up must be completed during that time. Your new sim will now be given 180 days airtime after this first top up and every top up following. It is important that you top up your Prepaid number so that it stays active on the system. Otherwise, the number will expire.

How do I check MyDigicel plan balance?

In this article

  1. Dial *323# and press “Send” or “Call”.
  2. Select ‘*’ to view the other options.
  3. Select the number for “Balance”.
  4. Select “My Balance”.
  5. A pop-up message will appear on your screen with your balance amount.
  6. Dial *120#.
  7. A pop-up message will appear on your screen with your balance amount.

How do I know when MyDigicel plan expires?

MyDigicel will send you an SMS when your data plan is close to expiry – keep an eye on this to know when to activate a new plan.

How fast is Digicel data?

Speed. Digicel connects businesses to anywhere globally with speeds from 1Mbps to over 1Gbps.