How To Activate a Phone with MetroPCS

What is a Phone?

A mobile phone is a portable telephone that can make and receive calls over a radio frequency link while the user moves within a telephone service area, as opposed to a fixed-location phone.

How To Activate a Phone with MetroPCS

How do I do that?

Customers whose devices have been shipped to them should activate using the activation email they received the same day their new device arrived. If you cannot locate the email or the activation flow did not work, you can get assistance by calling Customer Care at 1-888-8metro8.

New Walmart customers can activate up to five lines through the Online Activation Tool.

Best ways to easily activate MetroPCS phone without paying

1. Activating Your MetroPCS Phone Via Online

Activating your MetroPCS phone online is free, so this is the best way to save money if you’re able to do it yourself. To activate your phone online, you’ll need to have your phone’s IMEI number, SIM card number, and a valid payment method. You can find your IMEI and SIM card numbers by dialing *#06# on your phone.

Here are the steps on how to activate a MetroPCS phone for free online using the Online Activation Tool:

  1. Go to the MetroPCS website and click on the “Activate” button.
  2. Create a MetroPCS account if you don’t already have one.
  3. Enter your phone’s IMEI number and click on the “Continue” button.
  4. Select a prepaid plan and click on the “Continue” button.
  5. Review your order and click on the “Activate” button.

The Online Activation Tool will typically activate your phone within minutes. Once your phone is activated, you will be able to make and receive calls, send and receive text messages, and use data.

2. Activating Your MetroPCS Phone By Calling Customer Service?

  1. Call MetroPCS customer service at 1-888-8-METRO8 (1-888-863-8768).
  2. Have your phone’s IMEI number ready. You can find your IMEI number by dialing *#06# on your phone.
  3. The customer service representative will ask you for some basic information, such as your name, address, and phone number.
  4. You will also need to select a prepaid plan.
  5. Once you have selected a prepaid plan, the customer service representative will activate your phone.

3. Activate Your Phone at a MetroPCS Store

  1. If you are unable to activate your phone using the Online Activation Tool, you can visit a MetroPCS store to have your phone activated by a representative. However, it is important to note that some MetroPCS stores may charge an activation fee. To activate your phone at a MetroPCS store, you will need to bring your phone and a valid form of identification. You may also need to purchase a prepaid plan if you do not already have one.

What if my payment fails when I try to purchase a device on

You will receive a message describing why your payment may have failed, please follow any instructions to resolve the issue. If your payment continues to fail and there is not an issue with your credit/debit card, you can call Customer Care at 1-888-8-metro-8 for assistance.

I am a new Metro by T-Mobile customer, and I purchased my phone from Walmart. How do I get to the Online Activation Tool?

Be sure you’re connected to Wi-Fi on your phone and click the activate your phone button above. If you do not have Wi-Fi access, you can call Customer CARE at 1-888-8metro8 to activate. You may also activate using a computer with an internet connection—be sure to have your device nearby.

How do I activate my MetroPCS SIM card to another phone?

Dial 1.888. 8metro8 from any phone other than the one you are trying to activate. A MetroPCS activation representative will be available to assist you in activating your service and making your first month’s payment.