How To Activate a Phone with Metro

What is a Phone?

A mobile phone is a portable telephone that can make and receive calls over a radio frequency link while the user moves within a telephone service area, as opposed to a fixed-location phone.

How To Activate a Phone with Metro

How do I do that?

Customers whose devices have been shipped to them should activate using the activation email they received the same day their new device arrived.

If you cannot locate the email or the activation flow does not work, you can get assistance by calling Customer Care at 1-888-8metro8.

What if my payment fails when I try to purchase a device on

You will receive a message describing why your payment may have failed, please follow any instructions to resolve the issue. If your payment continues to fail and there is not an issue with your credit/debit card, you can call Customer Care on 1-888-8-metro-8 for assistance.

How much is it to activate a phone at Metro?

Activating your MetroPCS phone online is free, so this is the best way to save money if you’re able to do it yourself.

To activate your phone online, you’ll need to have your phone’s IMEI number, SIM card number, and a valid payment method.

Can I switch from MetroPCS to T-Mobile?

Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile.

If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We’ll do the rest.