How To Activate a Phone on Spectrum

What is a Phone?

A mobile phone is a portable telephone that can make and receive calls over a radio frequency link while the user moves within a telephone service area, as opposed to a fixed-location phone.

How To Activate a Phone on Spectrum

To activate your device:

  1. Power your device ON.
  2. Keep the previous carrier SIM card in your device.
  3. From a separate computer or device, visit the activation dashboard and sign in to your account using your primary Spectrum username and password.
  4. On your Activation Dashboard, locate the device that you want to activate.
  5. Select Get a New Phone Number or Keep My Phone Number. If you’re transferring your phone number, enter your account details from your previous carrier.
  6. Select Start Activation, and then follow the steps to activate your new device.
  7. When you see Activation Complete, your device is ready for setup.
  8. Turn your device OFF.
  9. Remove the previous carrier SIM card from your device, and then insert the new Spectrum Mobile SIM card

How long does Spectrum activation take?

This usually takes 2–5 minutes but can take up to 20 minutes. This is when you’ll learn if your residence is connected to the Spectrum network. If the online status light goes solid, you’re ready to activate your Spectrum service.

How much does it cost to activate a phone at Spectrum?


You may also be eligible to bring your own device. Learn more. When you add a new line of service, a one-time $10 activation fee per device will be applied to your order during purchase. Before switching to Spectrum Mobile, ensure that you back up your old device to avoid losing your contacts, photos or other data.

Why is my Spectrum mobile unable to activate?

If you haven’t signed all necessary documents, you won’t be able to activate your device. Verify that you have full service at your current location. If applicable, be sure that your SIM card is installed properly. If you turned on your new device prior to completing the activation process, restart your device.

Do you need a SIM card for Spectrum mobile?

The SIM card gives you access to the Spectrum Mobile network. Some Spectrum Mobile Android devices come with the SIM card pre-installed, however, you can easily install or replace your SIM card using the SIM ejector tool included in your Quick Start Guide. Note: For a new or replacement eSIM, please contact us.