How To Activate a Our Pass

How To Activate a Our Pass

What is Our Pass?

Our Pass is a membership scheme for young people who live in Greater Manchester, and supports both school leavers and care leavers. Those eligible have the chance to become a member – and potentially enjoy two things:

How To Activate a Our Pass

To register for or activate your Exclusives account: – If you haven’t already signed up, go to and enter the details on the registration form, including: Your travel card number. Date of birth. Email address.

Frequently Asked Questions

What is the phone number for our pass Manchester?

If your Our Pass is lost, stolen or damaged, you can order a new one by either logging into your card application account to ‘manage your application’ or by contacting our Customer Service Team on 0300 323 0777.

Can you use our pass on Metrolink?

With Our Pass you can also buy half-price off-peak 1-day and weekend Metrolink travelcards. Off-peak travel begins at 9.30am on weekdays, or runs all day at weekends and on bank holidays. Touch-in and touch-out at the start and end of your journey (using the yellow smart readers at tram stops).

Can I use my bus pass on trains in Greater Manchester?

Under the ‘Local Concessionary Travel Scheme’ your pass entitles you to travel for free on all buses within Greater Manchester between 9.30am and midnight, Monday to Friday, and all day at weekends and on public holidays. Your pass also entitles you to add tram and train to your pass, for an annual charge.

Can bus pass be used on trains?

As well as being available for disabled or elderly residents, there are some concessionary travel schemes for other groups, such as young people, job seekers or veterans. Eligible residents will often be provided with a bus pass but in some areas this can also be used for rail travel.

What time does travel card start?

Anytime Day Travelcards: use for the date on the ticket and for journeys starting before 04:30 the next day. Off-peak Day Travelcards: use from 09:30 (Monday to Friday), anytime on weekends or bank holidays for the date on the ticket and for journeys starting before 04:30 the next day.

How do I pay for public transport in Manchester?

For single and return journeys, the easiest way to travel is using a contactless card or device, using the smart readers on stops to pay for journeys as you go. We’ll work out the adult single or travelcard prices for your journeys, up to a daily and weekly cap.

What is free travel pass number?

Contact Information. The Free Travel Scheme is administered by the Department of Social Protection (DSP) and all queries about the scheme should be directed to the Department by emailing or calling 071 915 7100.

Who qualifies for a Freedom Pass?

You are blind or partially sighted. You are profoundly or severely deaf. You are without speech. You have a disability or you have suffered an injury which has a substantial and long-term adverse effect on your ability to walk.

At what age do you get a Freedom Pass?

You can get an older person’s bus pass when you reach State Pension age, which is currently 66 for both women and men. If you’re 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.1

How do I scan my first bus ticket?

Simply scan your mobile ticket when you hop on board, and you’re ready to go. You can buy tickets securely through the app with your bank card, Apple Pay or Google Pay, and speed up future purchases with the handy ‘Buy Again’ option. Scroll down for the answers to some of our commonly asked questions.