How To Activate a New Spectrum Phone

How To Activate a New Spectrum Phone

What is Spectrum Phone?

Spectrum Mobile is a mobile virtual network operator, or MVNO. Basically, Spectrum buys wireless service from Verizon at a discount and resells it to customers under different branding. So you get Verizon Wireless phone service, but you get bills and customer support from Spectrum.

How To Activate a New Spectrum Phone

  1. Power your device ON.
  2. Keep the previous carrier SIM card in your device.
  3. From a separate computer or device, visit the activation dashboard and sign in to your account using your primary Spectrum username and password.
  4. On your Activation Dashboard, locate the device that you want to activate.

Frequently Asked Questions

How do I activate a Spectrum phone?

Activation Instructions

  1. Sign in to your account using your Spectrum username and password.
  2. From the Activation Dashboard, locate the device that you want to activate.
  3. Select Ready to Activate, and then follow the steps to activate your new device.
  4. Once you see Activation Complete, your device is ready for setup.

How long does Spectrum ESIM take to activate?


eSIMs are easier to use as well. You don’t have to worry about keeping track of which SIM cards belong to certain devices, and eSIMs can be replaced remotely wherever you are, then activated immediately. With Spectrum Mobile, activation is seamless through the My Spectrum App.

How much does it cost to activate a phone at Spectrum?


You can sign up online, through the My Spectrum App, visit a Spectrum Store or contact us to get Spectrum Mobile service. You may also be eligible to bring your own device. Learn more. When you add a new line of service, a one-time $10 activation fee per device will be applied to your order during purchase.

Why can’t i activate my Spectrum phone?

General Activation Troubleshooting

Sign in and check for any pending service agreements. If you haven’t signed all necessary documents, you won’t be able to activate your device. Verify that you have full service at your current location. If applicable, be sure that your SIM card is installed properly.

How do I activate Spectrum setup?

Self-installation for Spectrum in-home WiFi is easy. Simply connect your modem to your incoming cable outlet. Then, connect your modem to your Spectrum WiFi router. Finish by activating your modem online by visiting

How do I activate eSIM on my spectrum?

Turn on your device and open the My Spectrum App. You’ll see your Activation Dashboard. Select Get Started. Follow the prompts to activate your line of service.

How do I find my device on spectrum?

If you have the Spectrum Mobile Protection Plan, you can track your device using the Pocket Geek® app by Assurant. If you have an Android device, you can use the Find My Device feature online. If you have an Apple device, you can try to locate your device using iCloud or the Find My app.

How do I get a Spectrum mobile SIM?

A SIM card is included at no additional charge when you sign up for Spectrum Mobile service. To get a new SIM card, visit or a Spectrum Mobile store near you. In order to activate your device on the Spectrum Mobile network, you’ll need to use the Spectrum Mobile SIM card that’s associated with your device.

How does Spectrum Mobile work?

Spectrum Mobile uses Verizon’s network for its phone plans. This means that you can bundle your Spectrum phone service with your Spectrum internet and/or cable bill and still access Verizon’s coverage across most of the US.

Why won t my Spectrum work?

Most problems can be resolved by sending a refresh signal to your Spectrum Receiver. You can also try to reboot your receiver by unplugging the power cord and allowing at least 60 seconds before plugging it back in. Allow at least 20 minutes for the receiver to fully recover and then turn it back on.