How To Activate a New Safaricom SIM Card

How To Activate a New Safaricom SIM Card

What is SIM Card?

A SIM card is an integrated circuit intended to securely store an international mobile subscriber identity number and its related key, which are used to identify and authenticate subscribers on mobile telephony devices.

How To Activate a New Safaricom SIM Card

Get started in Four easy steps
Get a new SIM card from any of our outlets countrywide, register with your identification document (National ID/ Passport) to get started. Get your favorite mobile phone, activate your SIM and start enjoying our services. Select a plan that suits your voice, SMS and data usage.

Frequently Asked Questions

Why is my new Safaricom SIM card not working?

Step 1: Check if your SIM tray is properly inserted into your device. If it is not properly inserted, then the signal won’t reach the device properly. So, make sure that your SIM tray is properly inserted inside your device. Step 2: Restart your device by turning it off and then turning it on again.

How do I activate my Safaricom app?

Quick and Easy Guide to Activating Your My Safaricom App on Your Smartphone

  1. Launch the app after installing it.
  2. Enter your Safaricom phone number and email, then click Generate Personal Identification Number (PIN)
  3. You’ll receive an OTP on your phone, which should be confirmed automatically if your device runs Android.

How do I keep my Safaricom line active?

How to join Safaricom Daima Service

  1. From your Safaricom SIM card, dial USSD *100#
  2. Go to Option 4, ‘My Account’
  3. Select Option 98 ‘MORE’ and choose 9 ‘Daima (keep line active)’
  4. Select Option 1, ‘Activate’
  5. Choose the Daima Service package depending on your budget – Ksh200 to Ksh1,000.

How do I know if my Safaricom line is active?

Dial *106# to. check your registration status and complete your SIM. validation through our self-service portal below: https://Safaricom.com/account/kyc-upload.

What is Safaricom service PIN?

The service PIN allows end-users to access the Internet if they are using a service with restricted access. The need for a service PIN depends on the fact that the active Service Profile assigned to the end-user, has the Restricted access value set to Yes. This is the reason why the service PIN is required.

How do I verify my Safaricom SIM card?

Dial *106# to. check your registration status and complete your SIM. validation through our self-service portal below: https://Safaricom.com/account/kyc-upload.

How do I activate my Safaricom 4G line?

Make sure you’re on the 4G network by enabling Advanced 4G or VoLTE on your Phone Settings. Dial *100*12# Choose option 3 – Enable/Disable. Choose option 1 – Enable.

How do I register for Safaricom prepaid?

3.2 PREPAY OPTION:

  1. Dial *100#
  2. Select your preferred Advantage Plus bundle plan;
  3. Select the “PrePay’ Option.
  4. Confirm your preferred payment option by selecting either Airtime or M-PESA.
  5. Submit your request as prompted.

How long does a Safaricom SIM card last if not used?

Where we have suspended or restricted access to the Services for any of the above reasons any reconnection is at our discretion, and a reconnection fee may be charged. “Expiry” occurs when your account has been inactive for one hundred and twenty (120) days after the end of the validity period of your last Re-charge.

What is the number for Safaricom service?

Call 400 with the Safaricom line used to pay for the service. Dial *400#.