How To Activate a New Presto Card
What is Presto Card?
The Presto card is a contactless smart card automated fare collection system used on participating public transit systems in the province of Ontario, Canada, specifically in Greater Toronto, Hamilton, and Ottawa. Presto card readers were implemented on a trial basis from 25 June 2007 to 30 September 2008.
How To Activate a New Presto Card
If your My PRESTO Account expires, call 1-8-PRESTO-123 (1-877-378-6123) to reactivate it. Only use the fare payment device to activate your My PRESTO Account if it is part of your trip, as it will deduct a fare upon the tap of your card.
Frequently Asked Questions
How do I automatically load my PRESTO card online?
Load a PRESTO Card
Create a My PRESTO Account, add your card and set up Autoload. Set up Autoload through the PRESTO app, set your minimum balance and load limits and you’re ready to travel.
Can I use my phone as a PRESTO card?
PRESTO in Google Wallet lets you tap your Android phone to pay for transit across the Greater Toronto and Hamilton Area with all the other benefits of a physical PRESTO card.
Can I have two Presto cards on the same account?
Conversation. Did you know you can add multiple cards to one account making it easier to manage cards for the whole family!
Can I tap my PRESTO card twice?
Tap your card or PRESTO ticket on a reader each time you enter a subway station and when you board a bus or streetcar. As long as you’re within two hours from your first tap, you won’t be charged another fare.
How much money is on my PRESTO card?
Once you sign in, tap the icon in the bottom right corner of your screen to check your balance. If you’re using PRESTO in Google Wallet, you can find your real time card balance using in the PRESTO app or Google Wallet app.
Where is PRESTO card verification number?
The Presto number and 3-digit verification number are on the back of the card, above each other. All of the numbers are all on the same side of the Presto card.
How do I add my PRESTO card to my phone?
Step one: Log into the PRESTO app using your account that is tied to your PRESTO in Google Wallet. Step two: Select “Remove from devices”. Step three: You can add PRESTO in Google Wallet to your Android smartphone after 15 minutes by clicking on “Transfer to Google Wallet.”
What happens if I don’t tap my PRESTO card in 30 days?
Please note that you must tap your card to a device within 30 days in order for your transaction to be completed. If you do not tap within 30 days your transaction will be cancelled and funds will be refunded to your method of payment.
How long does it take to activate a PRESTO card?
When a card is purchased in person, it is immediately activated. Please wait 4-24 hours for the website to reflect the purchased card. We hope this helps.
How many times do I tap my PRESTO card?
You must tap your card every time you enter a station and when you board a vehicle on the street, even if you have a monthly pass on your card. Your tapped PRESTO card is your Proof-of-Payment.