How To Activate a New Phone on Spectrum Mobile

How To Activate a New Phone on Spectrum Mobile

What is Spectrum Mobile?

Spectrum Mobile is a mobile virtual network operator, or MVNO. Basically, Spectrum buys wireless service from Verizon at a discount and resells it to customers under different branding. So you get Verizon Wireless phone service, but you get bills and customer support from Spectrum.

How To Activate a New Phone on Spectrum Mobile

  1. Sign in to your account using your Spectrum username and password.
  2. From the Activation Dashboard, locate the device that you want to activate.
  3. Select Ready to Activate, and then follow the steps to activate your new device.
  4. Once you see Activation Complete, your device is ready for setup.

Frequently Asked Questions

What is the phone number for Spectrum activation?

To set up new Spectrum services, including Spectrum Internet, cable TV or Home Phone plan, call Spectrum Customer Service at 855.860.9068, Monday-Friday, 8AM – 10PM ET.

Can I add a device to my Spectrum Mobile account?

Bring Your Own Device Instructions

Contact your current mobile provider to unlock your device. Ensure the latest system software is installed and backup personal data. Add a SIM Card Kit to your cart or select eSim activation and choose your Mobile data plan (or complete at a Spectrum Mobile store.)

How long does Spectrum activation take?

This usually takes 2–5 minutes but can take up to 20 minutes. This is when you’ll learn if your residence is connected to the Spectrum network. If the online status light goes solid, you’re ready to activate your Spectrum service.

What is the activation fee for Spectrum Mobile?

When you add a new line of service, a one-time $10 activation fee per device will be applied to your order during purchase. Before switching to Spectrum Mobile, ensure that you back up your old device to avoid losing your contacts, photos or other data.

How does Spectrum Mobile work?

Spectrum Mobile uses Verizon’s network for its phone plans. This means that you can bundle your Spectrum phone service with your Spectrum internet and/or cable bill and still access Verizon’s coverage across most of the US.

Are Spectrum mobile phones unlocked?

CDMA phones come locked to the Spectrum network automatically. This prevents you from using the device on other carrier networks, even if you own the phone outright. To use your Spectrum phone on another carrier, you’ll need to request an unlock from Spectrum. The unlocking process is free for eligible devices.

Does Spectrum Mobile use SIM cards?

The SIM card gives you access to the Spectrum Mobile network. Some Spectrum Mobile Android devices come with the SIM card pre-installed, however, you can easily install or replace your SIM card using the SIM ejector tool included in your Quick Start Guide.

Can Spectrum Mobile be used internationally?

Spectrum Mobile offers reliable international service to over 200 countries worldwide. You pay only for calls you make and data you use when you’re abroad.

Which network does Spectrum Mobile use?

Spectrum Mobile uses Verizon’s cell towers, which span 70% of America. In fact, Verizon has the largest amount of 4G nationwide coverage. Spectrum Mobile also offers 5G service, though Verizon’s coverage stands at 12.77%.

Does Spectrum Mobile have 5G?

All Spectrum Mobile data plans include 5G nationwide service at no extra fee. 5G-capable phone required. Spectrum Internet required.