How To Activate a New Phone on Safelink
What is Safelink?
SafeLink Wireless is a government supported program that provides free cell phone service each month for income-eligible customers. A private company provides the service. It is not connected to any New York City agency. You can get information about: Program benefits.
How To Activate a New Phone on Safelink
Text “ONESTEP” to 611611 on your old device. You’ll get a reply asking for the last four digits of your new serial number or new SIM card number. After you text the number, you will receive a confirmation with instructions to complete the activation of your new device or SIM. Note: Standard messaging rates may apply.
Frequently Asked Questions
What kind of phones do SafeLink give out?
There are some Safelink Wireless compatible phones:
- Samsung Galaxy J3.
- LG Rebel 4G.
- ZTE Maven 3.
- LG Phoenix 3.
- Samsung Galaxy S4.
- Samsung Galaxy Sol.
- Alcatel IdealXcite.
Who is the carrier for SafeLink phones?
Through Lifeline, SafeLink subscribers are eligible to receive a mobile phone and a monthly discount on their service. SafeLink benefits are limited to one line per household. SafeLink Wireless is a service of TracFone Wireless, Inc., a Verizon company.
Is SafeLink compatible with T-Mobile?
This Safelink SIM Kit will only work with previously enrolled active service. Also known as a bring your own phone (BYOP) kit, this activation kit allows you to convert your current compatible or unlocked phone into a Safelink phone. This kit is compatible with T-Mobile phones with micro, standard, or Nano sim cards.
What is the phone number for SafeLink?
You may also call Safelink Enrollment and Plan Changes Support at 1-800-Safelink (1-800-723-3546).
Is SafeLink Verizon or AT&T?
SafeLink is a subsidiary of TracFone Wireless, which is a Mobile Virtual Network Operator (MVNO) that operates on multiple major networks, including Verizon, AT&T, and T-Mobile.
Can I switch from SafeLink to Verizon?
If a customer’s SafeLink plan is served on a network other than Verizon’s, SafeLink will have a carefully managed transition during which customers will be able to move to the Verizon network, including obtaining a device compatible with Verizon’s network if necessary.
How do I activate my SafeLink phone online?
You can also activate your new SafeLink phone online by following these steps:
- Go to the SafeLink website.
- Click on the “Activate Your Phone” button.
- Enter your SafeLink account number and the serial number of your new phone.
- Click on the “Activate Phone” button.
How do I get a new SafeLink phone?
Visit Safelink Wireless’s official website. Navigate to the “Support” or “Help” section, where you’ll often find information on replacements. Log in to your account, if required, to access device management or replacement options. Follow the prompts or instructions to request a replacement.
Is SafeLink is a 4G or 5G?
Safelink Wireless utilizes various mobile technologies to deliver seamless services to its users. The company operates on 3G, 4G, and 5G networks, providing diverse options for connectivity.
Is SafeLink phones unlimited?
Unlimited Talk and Text Plan: With the basic SafeLink Unlimited plan you receive unlimited nationwide calling and text messaging.