How To Activate a New Optus SIM Card
What is Optus ?
Singtel Optus Pty Limited is an Australian telecommunications company headquartered in Macquarie Park, a suburb in the Northern Sydney region of Sydney, New South Wales, Australia. It is a wholly owned subsidiary of Singaporean telecommunications company Singtel.
How To Activate a New Optus SIM Card
To activate your SIM, head to optus.com.au/activate and follow the prompts. You can do this using a computer, tablet or another smartphone. Or put your SIM in your phone and call 555. You’ll need current and valid ID details (such as your driver’s licence, credit card or passport) to activate.
Frequently Asked Questions
Can I activate an Optus SIM from outside Australia?
The OPTUS SIM can be activated online prior to entering Australia (they let you verify your ID by using any international credit card). There are 3 different types of plans for you to choose from, “MY PREPAID ULTIMATE”, “MY PREPAID DAILY PLUS” AND “MY PREPAID LONG EXPIRY”.
Why is my new Optus SIM not working?
Possible cause 1: Your SIM is faulty: Check if your SIM is faulty by inserting it in another mobile phone. If your SIM is not accepted by the other mobile phone, your SIM is probably faulty. Contact customer service or find an Optus dealer near you using our Store Locator to order a new SIM.
Do I need to activate My Optus SIM?
I’ve purchased my SIM online or over the phone:
Your SIM card will automatically activate within 4 hours of receiving it. If your SIM hasn’t automatically activated, contact us.
Why my new SIM is showing no service?
Change the network mode to auto.
This is one of the most common ways to fix the issue of “my sim card is not showing network in any phone.” If you’re using an Android or iPhone and have installed a SIM from another carrier, your network mode may be set up incorrectly.
How long does Optus SIM card last?
Data is counted per KB, and includes uploads and downloads. Service expiry To keep your service active you need to recharge 186 days from your credit expiry, otherwise you may require a new SIM card to use the service and you may not be able to continue using your mobile number.
What do you need to activate Optus SIM?
To activate your SIM, head to optus.com.au/activate and follow the prompts. You can do this using a computer, tablet or another smartphone. Or put your SIM in your phone and call 555. You’ll need current and valid ID details (such as your driver’s licence, credit card or passport) to activate.
What does Optus $30 recharge do?
Mobile calls and texts If you recharge $30 or more, you get unlimited calls to Optus Mobiles within Australia. You also get unlimited standard national SMS to mobiles within Australia.
How do I recharge My Optus?
You can recharge your service the following ways:
- using the My Optus app.
- going to optus.com.au/recharge.
- in-person at our Optus stores or participating stores by purchasing a recharge voucher.
- text “menu” to 9999.
- calling 555 from your prepaid service (even with $0 balance) and selecting the recharge option.
How do I recharge Optus without app?
SMS the word MENU to 9999 from your phone and follow the prompts. Call 555 from your mobile to pay by credit card or redeem a pre-purchased voucher (can be called when out of credit).
What is Optus start up fee?
(Consumer and SMB)
| Optus Ultra | Optus Ultra Office | |
|---|---|---|
| Internet Start Up Fee | $200 | $200 |
| Minimum total cost over 24 months (when you pay by direct debit, bundle with an eligible Optus mobile and including start-up fee) | $300 (including $35 per month for the mobile) | $315 (including $35 per month for the mobile) |