How To Activate a New Natwest Debit Card

How To Activate a New Natwest Debit Card

What is Natwest Debit Card?

Whilst Mastercard is also known for credit cards, this is your replacement NatWest International debit card. It works in the same way as your previous debit card, and can be used around the world wherever you see the Mastercard symbol.

How To Activate a New Natwest Debit Card

You need to make a PIN payment to activate your new card, always remember to cover your PIN when you’re using your card in a shop or at an ATM, and never divulge your PIN to anyone. Report any lost or stolen cards or compromised PINs to the Bank immediately.

Frequently Asked Questions

Do I need to activate my new NatWest debit card?

You don’t need to activate your new debit card when you receive it – it’ll be ready to use straightaway. If you want to make a contactless payment, you’ll need to do a chip-and-PIN transaction first. The new card we send you will have a different number.

Can I use my new NatWest debit card straight away?

Pay once with your PIN or withdraw cash (don’t worry – it’s the same number as before). After this your new card should be ready to make contactless payments.

How do I start a new NatWest card?

Make your first payment using chip & PIN

After you’ve paid once using your personal identification number (PIN), your new card should be ready to make contactless payments.

Why can’t i use my new NatWest debit card?

First, check that you haven’t frozen your card on the mobile app or Online Banking. If you have please unfreeze the card using the app. If the card is still frozen after this then contact the Debit Cards Customer Service team. Open 7 days a week 8am-8pm (Automated service 24/7).

Can I withdraw money from my NatWest debit card?

All of our current account debit cards let you make purchases and withdraw money from any cash machine in the UK and overseas. Remember, cash machines in many supermarkets including Tesco and Morrisons are NatWest or Royal Bank of Scotland branded.

What is the new NatWest debit card called?

We’re changing debit card provider to MasterCard

You’ll be receiving a replacement card in the next few months. Your account remains the same and your new card will work in the same way as your old one.

How do I verify my new card on NatWest app?

If verifying through the app, open and log in. Once the app has opened tap ‘Verify card’ and ‘Done’. If you have selected the text message option please enter the verification code sent. You will get a Push Notification or a text confirming your card’s activated and then you are all set.

How do I unlock my NatWest debit card?

Insert your card and go to PIN services to unblock if PIN is known or order Pin re-advice if not known. If you have entered your PIN wrong at an cash machine and blocked it you will need to contact our telephone banking team (opens in a new window) to order a PIN re-advice and wait for it to unblock overnight.

What’s the limit on NatWest get cash?

Taking out cash with Get Cash

App available to customers with Online Banking and a UK or international mobile number in specific countries. Withdraw up to £130 every 24 hours at NatWest, Royal Bank of Scotland (in Scotland), Ulster Bank NI and Tesco ATMs.

How do I use my NatWest card on my phone?

Set up Google Pay using our app

If you have our mobile banking app, getting started with Google Pay is easy. All you need is your debit card, the Google Pay app and have a supported Android device. Once complete, your card will be available within your Google Pay app.