How To Activate a New Modem with Xfinity
What is Modem with Xfinity?
A modem is a device that connects to the internet with a coaxial cable, the same cable that provides TV service to your TV Box. If you choose to use a modem, you will also need to use a router to complete your wireless network.
How To Activate a New Modem with Xfinity
- Download the Xfinity app for free from Google Play or the App Store.
- Sign in using your Xfinity ID and password.
- Once you’re signed in, select the Account tab from the bottom right of the Xfinity app.
- Select Activate xFi Gateway or Modem under the Devices section.
Frequently Asked Questions
How long does Xfinity activation take modem?
Select Get Started to begin the process of setting up your gateway. Activation should only take about 20 minutes.
How long does it take for a modem to activate?
Connect the power cable to the modem and plug the other end into an electrical outlet. Wait for the modem to connect to the network (about 2 to 5 minutes). You’ll know it’s connected when the indicator light on the front of the modem is blue or green.
Do I need to activate my new Xfinity modem?
Activate your modem or gateway
If you aren’t prompted to begin the activation process as soon as you sign in to the app, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then pick Activate xFi Gateway or Modem under the Devices section.
Is the new Xfinity modem difficult to set up?
Self-installing Xfinity internet service is straightforward. All you need to do is connect the Xfinity internet gateway (modem/router combo) to power and a coaxial cable (the same kind of cable used for cable TV) outlet. From there, follow the instructions provided via the Xfinity mobile app.
How do I connect my modem and router to Xfinity?
Plug the Ethernet cable into the yellow port on the back of the WNR1000 router. Plug the other end of the Ethernet cable into the internet modem or router. Plug the power supply cord into the round socket all the way to the right on the back of the router.
How do I know if my new Xfinity modem is working?
Go to the Devices page in your account. (You may be asked to sign in using your Xfinity ID and password.) Scroll down to Run Diagnostic Check and click Get Started. It will scan your system to see if there are any issues.
How does Xfinity modem work?
Modems bring the Internet to your home
A modem is a device that connects your home, usually through a coax cable connection, to your Internet service provider (ISP), like Xfinity. The modem takes signals from your ISP and translates them into signals your local devices can use, and vice versa.
Does Xfinity WiFi start immediately?
Living in a WiFi Ready apartment means that you can sign up for Xfinity Internet service and activate it right away, without waiting for a tech visit or Getting Started kit. WiFi Ready apartments have pre-installed, ready-to-use xFi Gateways that can be activated immediately, once you subscribe to Xfinity Internet.
Should my new Xfinity modem be blinking?
A white flashing light on your Xfinity modem can indicate a network connection issue. It could be caused by a loose or disconnected cable, a faulty Ethernet port, or a problem with the coaxial cable or ethernet cable that connects your modem to the Xfinity network.
Why won t Xfinity recognize my modem?
Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your equipment. Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or restarting, can fix many connection problems.