How To Activate a New Koodo SIM Card
What is Koodo SIM Card?
It stores your data and phone number and carries a unique identification number that links you to a specific mobile phone company.
How To Activate a New Koodo SIM Card
Simply push out the SIM card size that fits your phone, insert it into your phone, and start using your Koodo services. If you ever plan on transferring your number from another provider to Koodo, you can check out our help page to find out how.
Frequently Asked Questions
Which country SIM is Koodo?
If you have a Koodo Prepaid phone, you can only use it in Canada and the U.S.
Does Koodo use SIM cards?
To activate your Koodo Prepaid phone, you’ll need a Koodo Prepaid SIM Card. Order one today through TELUS.com, or get one at your nearest store.
What phone carrier is Koodo?
Koodo runs on TELUS’ award-winning networks which means you can get reliable 5G and 4G LTE coverage you can count on, from coast-to-coast. Search for an address to get coverage information at a location.
How long does it take for a Koodo SIM card to arrive?
1 – What should I do if the tracking number for my new phone is not available? Please go to Koodo Assist and ask to schedule a callback, so one of our reps can help you with this. 2 – Can you provide an estimated delivery timeline for SIM-only orders? SIM-only orders are usually delivered within 7-10 business days.
Can I use Koodo internationally?
Only phones on a monthly plan can be used internationally. If you have a Koodo Prepaid phone, you can only use it in Canada and the U.S.
Is Koodo 4G or 5G?
All Koodo plans run on reliable and award-winning 5G and 4G LTE networks. We offer the below data speeds that you can choose from. 3G speeds may reach up to 3 Mbps download speed, 4G speed may reach up to 100 Mbps download speed, and 5G speed may reach up to 250 Mbps download speed.
How do I activate a Koodo SIM card?
Simply push out the SIM card size that fits your phone, insert it into your phone, and start using your Koodo services. If you ever plan on transferring your number from another provider to Koodo, you can check out our help page to find out how.
How much is it to call us from Canada on Koodo?
Koodo Long Distance
| Calls within Canada | Airtime 50¢/minute (+ airtime) if you exceed the minutes included in your plan. |
|---|---|
| Calls in the US (long distance) | $1.50/minute |
| Calls received in the US | $1.50/minute |
| Calls while roaming internationally | Depends on country. $1.50/minute or $2.50/minute Satellite: $7.00/minute |
How do I add money to my Koodo account?
How To Top Up Your Account
- Credit or Debit card: Register a credit or Visa Debit or MasterCard Debit card on Prepaid Self Serve.
- Top-Up Voucher: Koodo Prepaid top-up vouchers are available in stores across Canada.
How do I buy data on Koodo?
Send a text message to 5337 with keyword YES to use your plan’s data pay-per-use rate. Send a text message to 5337 with keyword 17YES to add a data top-up of 500MB for $17 and 25YES to add a data top-up of 1GB for $25.