How To Activate a New HSBC Physical Secure Key

How To Activate a New HSBC Physical Secure Key

What is HSBC Physical Secure Key?

HSBC Secure Key, as the name suggests, is like a front door key for your HSBC online banking. It is roughly half the size of a credit card and looks a bit like a calculator. It uses advanced technology to give you a unique passcode every time you log on.

How To Activate a New HSBC Physical Secure Key

  1. Log on to online banking.
  2. Enter your username and then security code.
  3. If you have your Secure Key with you, select ‘Activate now’.
  4. Enter the serial number, which is on the back of your new Secure Key.

Frequently Asked Questions

How do I change my HSBC Secure Key?

I lost my Secure Key. What do I do? Please contact us on (02)8858-0000 or (02)7976-8000 and we will order you a new one.

How do I activate my HSBC physical security device?

Press and hold for 2 seconds to turn on the device. Enter your PIN.

How do I generate a security key for HSBC?

Launch the HSBC Mobile Banking app and select Generate security code. Select Log on security code. You’ve now generated a Log on security code Use this code to log on to Online Banking with an extra layer of security and piece of mind.

How does a physical secure key work?

Depending on the device you’re using, you’ll insert or tap the key. Once your security key is registered, you’ll be able to use it as an additional authentication method to your username and password.

What is a physical secure key?

A security key is a physical device that’s used with a unique PIN to sign in to your work or school account. Because security keys require you to have the physical device and something that only you know, it’s considered a stronger verification method than a username and password.

How do I transfer money using my HSBC Secure Key?

Using a physical Secure Key

  1. Enter your PIN. Press and hold the round, green button (bottom right) to switch on, then enter your PIN.
  2. Enter last 4 digits of account or card number. When the screen shows ‘HSBC’, press the square, yellow button (bottom left).
  3. Enter amount.
  4. Generate your code.
  5. Enter code.

How do I get a activation code for HSBC online banking?

If you have misplaced your activation code or if your code has expired, this can be sent to you by selecting the ‘Send me a new code’ link. Alternatively, please contact the Business Internet Banking Helpdesk.

How many digits is a HSBC Secure Key?

Whenever you log on to Private Banking from your desktop, you’ll be asked to generate a security code.To do this, you turn your device on by holding the green button and entering your PIN, then you press the green button again to generate a 6-digit security code which you enter online.

How do I activate my physical secure key first direct?

Download the mobile banking App onto it, and then log in using your online banking password. Once you’re in, tap ‘more’ and then ‘security settings’ again. This time, choose ‘activate Secure Key’ and follow the steps on screen. Sorted!

What is the mobile secure key for HSBC?

The Mobile Secure Key generates a temporary code you can use to log on to online banking, and approve specific transactions and account updates. Step 1: Open the HSBC Malaysia Mobile Banking app (but don’t log on). Select ‘Generate Security Code’ at the bottom of the screen.