How To Activate a New EE SIM

How To Activate a New EE SIM

What is EE SIM?

With a SIM only plan, you supply the phone or tablet and we supply the network. So, you get all the benefits of being an EE customer but can save money by not having to buy a new device.

How To Activate a New EE SIM

  1. the reason you’ve got a new SIM.
  2. your current phone number, so we can text you a security PIN.
  3. the serial number of your new SIM – you can find this on the back of the SIM, or under the barcode on the letter we sent with your new SIM.

Frequently Asked Questions

How long does EE SIM take to activate?

They say within 24 hours but it’s normally immediate. What does texting AL to 150 from it fully report verbatim (it is free)? If you think I helped please feel free to hit the “Thumbs Up” button below.

Why is my new EE SIM not working?

check your SIM card is inserted properly – find instructions in our device guides. clean your SIM with a lint-free cloth to remove any dust. get a PUK code if you’ve entered your PIN incorrectly too many times. fill in our form to order a new SIM.

Do you need to activate a EE SIM card?

You’ll need to activate an EE SIM when you sign up for a new deal, upgrade, change to a different sized SIM or switch to an eSIM. Thankfully, the process is easy and can be done via EE’s website.

How will I know when my new SIM card is activated?

You can keep using your old SIM and device until you can’t make calls, send texts or use data on it − at that point, you’ll know your new SIM has been activated.

What is the SIM PIN for EE?

The default SIM PIN is 1111. To change this: go to our Device Guides and select your device. select Basic Functions.

How long does an EE SIM card last?

EE PAYG SIMs are deactivated after 179 days of non-use. You then have a further 90 days to call EE to reactivate it before it is lost completely. You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

How do I check my EE balance?

To check your remaining allowances and credit, including minutes, texts and data, on your pay monthly, pay as you go or Flex plan account:

  1. Open the EE app or log in at
  2. text BALANCE to 150 for free from your EE phone.

How does an EE SIM work?

Like a traditional SIM card, an eSIM stores the data your device needs to use the EE network. ‘eSIM’ simply means an embedded SIM, but unlike a physical SIM card, an eSIM is already built into your device. It also allows you to have multiple lines on a device, that you can switch between.

How many digits are in EE SIM card?

16 digit sim number – The EE Community.

Can I unlock my EE phone?

You can easily unlock your device right now online, free of charge. Even if you’re unsure if device is unlocked already – just hit the button below to quickly check. You’ll need your device’s IMEI handy.

Can I get a new SIM card with the same number EE?

Take new phone & old SIM into an EE shop with Photo ID & they’ll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.