How To Activate a New DSTV Decoder
What is DSTV Decoder?
A DStv Decoder is your key to unlocking a world of entertainment. The DStv Explora offers subscribers the viewing pleasure to record as well as access Catch Up, Showmax and Box Office. The HD Decoder is a single view decoder aimed at providing an affordable device that supports HD and XtraView.
How To Activate a New DSTV Decoder
- Make sure you have checked your DStv smart card or IUC number.
- Write down the decoder serial number.
- Now, switch on your DStv decoder.
- Scan your DStv decoder to get all the channels.
- After scanning your DStv Digibox, you will see channel 100 working.
Frequently Asked Questions
How do I start a new DStv decoder?
Connect any one of the four cables from the satellite dish directly to the LNB input on the back of the decoder. 1. If you have a HD TV, use the supplied HDMI cable and connect it to the HDMI port (marked 1) on the back of the decoder, then connect the other end to the HDMI port on the TV.
How do I activate DStv after installation?
If your installation is done by a DStv Accredited Installer, they will activate your decoder for you with your selected package. If your installation is not done by a DStv Accredited Installer, please contact your nearest call centre to add this decoder onto your account and to activate it with your selected package.
How long does it take for DStv to be activated?
I’ve paid my DStv account. Why are my services still not reconnected? Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system.
Which number can I use to call the DStv?
Save our number +256 783 186 111 have your Smartcard Number & Surname ready. Then, simply say Hi and follow the prompts!
Why does my new DStv decoder say no signal?
Why your DStv says no signal? The reason your DStv says no signal found is because there is an error in the DStv installation. This is caused by either a misaligned satellite dish, a faulty LNB, an improperly connected F-connector plug, loose cables or incorrect decoder settings on the LNB type.
What is the new DStv decoder called?
The new DStv Explora Ultra has a recommended retail price of R2 499 for just the decoder, and R3 699 when it includes installation. The new streaming carousel carries Showmax and Netflix, with MultiChoice that will roll out and populate the carousel with more third-party streaming services as time goes on.
Can I install DStv myself?
You need the following hardware:
- DStv Decoder.
- DStv approved Satellite dish.
- Wall bracket.
- Coax cable.
- Various connectors.
- DStv approved LNB for the specific type of installation.
- Fasteners, Cable ties, Amalgamated tape.
Why is my DStv not catching up?
Your Catch Up catalogue not updating or missing an episode is an indication that our updates are not reaching your decoder. Perhaps your decoder was switched off at the time of the update being sent out or there is a larger signal issue at hand…
How do I reactivate my DStv after payment?
1. How to reset DStv after payment via SMS
- Open your phone’s text message app.
- Type RESET, leave a space, and type your DStv smartcard number/decoder IUC number.
- Send the message to the Dstv Nigeria SMS shortcode 30333.
- You will receive a confirmation message informing you the request is being processed.
What is DStv customer short code?
Dial *150*53# on,
Convenience means managing your DStv account in the palm of your hand. With USSD you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.