How To Activate a New DSTV Decoder Online

How To Activate a New DSTV Decoder Online

What is DSTV Decoder Online?

A DStv Decoder is your key to unlocking a world of entertainment. The DStv Explora offers subscribers the viewing pleasure to record as well as access Catch Up, Showmax and Box Office. The HD Decoder is a single view decoder aimed at providing an affordable device that supports HD and XtraView.

How To Activate a New DSTV Decoder Online

  1. Make sure you have checked your DStv smart card or IUC number.
  2. Write down the decoder serial number.
  3. Now, switch on your DStv decoder.
  4. Scan your DStv decoder to get all the channels.
  5. After scanning your DStv Digibox, you will see channel 100 working.

Frequently Asked Questions

Can I activate my DStv online?

Can I Activate My A New DStv Decoder Online? No. DStv does not allow customers to create an account or activate their decoders Online. Therefore, you must contact the DStv customer care for account creation and decoder activation.

What is the phone number for DStv activation?

Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent. When calling, you will be asked to provide your ID number or Smartcard number in order for our systems to identify you to make sure we provide you with the right information through our automated system. Value-added service (VAS) rates apply.

How do I claim a new decoder from MultiChoice?

If you’re claiming for a faulty decoder e.g. wear and tear, mechanical or electrical malfunction: Bring your damaged or faulty decoder to any MultiChoice Walk in Centre. You do not have to email or call us. Come into one of our MultiChoice Service Centres (Randburg, Cape Town, Durban Central and Umhlanga).

How do I connect my new decoder?

Connect any one of the four cables from the satellite dish directly to the LNB input on the back of the decoder. 1. If you have a HD TV, use the supplied HDMI cable and connect it to the HDMI port (marked 1) on the back of the decoder, then connect the other end to the HDMI port on the TV.

Can two people use one DStv?

Our satellite customers (with a decoder) can currently watch on two devices at a time (one via your decoder, and a second via streaming – a value add included with your subscription). By adding an Extra Stream to your subscription, you can stream on two devices at the same time.

Can I swap my old DStv decoder for a new one?

If you are still using one of these decoders and do NOT have decoder insurance, we have trade-in options to help you move to the latest decoder models. If you have decoder insurance, you will get a replacement as per the decoder insurance terms and conditions.

How much is decoder only at MultiChoice?

MultiChoice Group is launching a new model of DStv HD Decoder 6. It replaces the previous model HD Decoder 5 currently in stores and has the same features and functionality our customers are used to. The new model hit the markets on 2 May 2019, retailing at R399 as a standalone product, and R599 with installation.

Is DStv decoder repairable?

Yes, a DStv decoder can be repaired. Please contact a DStv technician for assistance.

What happens if I don’t pay my DStv account?

Your access to DStv will run from the date on which you pay your subscription. If the prescribed period ends and we have not received another payment from you, we may disconnect your access to DStv.

What is the new DStv decoder called?

The new DStv Explora Ultra has a recommended retail price of R2 499 for just the decoder, and R3 699 when it includes installation. The new streaming carousel carries Showmax and Netflix, with MultiChoice that will roll out and populate the carousel with more third-party streaming services as time goes on.