How To Activate a New DSTV Account

How To Activate a New DSTV Account

What is DSTV Account?

Digital Satellite Television, abbreviated DStv, is a Sub-Saharan African direct broadcast satellite service owned by MultiChoice and based and with headquaters in Randburg, South Africa. DStv provides audio, radio and television channels and services to subscribers across 50 countries,[1][2] mostly in South Africa, Nigeria and Zimbabwe.

How To Activate a New DSTV Account

If you want to create an account to activate a new DStv decoder, here are the requirements:

  1. Customer full name.
  2. Customer location or address.
  3. Mobile phone number of the person using the decoder.
  4. Email address.
  5. Smart Card or IUC number of the decoder.
  6. A serial number of the DStv decoder.

Frequently Asked Questions

How do I activate my DStv after payment?

To readily activate your subscription after making payment, send “RA Smart Card Number” to 30333. Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333. Now, there are times your subscription had expired and you had been restricted to free channels.

What is the phone number for DStv activation?

Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent. When calling, you will be asked to provide your ID number or Smartcard number in order for our systems to identify you to make sure we provide you with the right information through our automated system. Value-added service (VAS) rates apply.

How do I activate my suspended DStv account?

Fix suspended DSTV account

  1. Restart your decoder. Restarting and resetting are two different terms. Restarting your decoder is what you need. Simply turn off your decoder completely and unplug it from the power socket. Reconnect and power it on after one minute. …
  2. Call the DSTV customer care line.

What is the code for DStv payment?

DIAL *234# on your mobile phone. Select Pay Billson the menu, then PayTv. Select your preferred TV service Provider i.e DSTV or GoTV. Enter your smart card (Account) no.

How can I contact DStv customer service?

This service is available Monday to Sunday, from 07:00 to 00:00 during the national lockdown. Because of the precautions we have taken to protect our staff during the lockdown period, you may experience some delays to service you. You can also use WhatsApp (060 060 3788).

Why can’t I log into my DStv account?

One possibility is that you’re not using your DSTV username and password to sign in. Make sure you’re using the correct login credentials to gain access to your account. If you’ve forgotten your username or password, you can reset them on the DSTV website.

What happens if I pay my DStv twice?

That amount will stay on your account as credit for. example if you pay DStv Access subscription fee twice. in a single month that means next month you won’t. pay.

Can I use someone else DStv decoder?

Each DStv account is unique to a customer as it is representative of the agreement that the customer has entered into with us. Decoders can be moved between customer accounts via the change of ownership process.

Can two people use one DStv?

Our satellite customers (with a decoder) can currently watch on two devices at a time (one via your decoder, and a second via streaming – a value add included with your subscription). By adding an Extra Stream to your subscription, you can stream on two devices at the same time.

Why is my DStv not working after payment?

I’ve paid my DStv account. Why are my services still not reconnected? Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system.