How To Activate a New Direct Express Card

How To Activate a New Direct Express Card

What is Direct Express Card?

The Direct Express® card is a debit card you can use to access your benefits and you don’t need a bank account. With the Direct Express® card program, your federal benefit payment directly deposits into your card account. Your monthly benefits will be available on your payment day—on time, every time.

How To Activate a New Direct Express Card

  1. Open the Direct Express App on your device.
  2. Click on “Activate / Register Card”
  3. Enter your 16 digit Card Number.
  4. Select two requested security images in the box below to verify.
  5. Click Next.
  6. Enter Security Code (or CVV )

Frequently Asked Questions

How do I check my Direct Express card online?

You can view your account information at www.USDirectExpress.com or on the Direct Express® Mobile App. Balance information can also be obtained at any ATM that displays the MasterCard® acceptance mark, at no cost.

How long does a new Direct Express card take?

You will be charged a replacement fee. Then, contact your Direct Express customer service center. They will process your claim and contact the credit bureau. If you do not receive a replacement card within ten to fifteen business days, you must contact the company.

What is the number for Direct Express card activation?

If you have questions or need assistance with your Direct Express® card, contact Direct Express® customer service 24 hours a day, 7 days a week, by calling the number on the back of your card. Call 1-888-741-1115 if your card starts with 5332 or, call 886-606-3311 if your card starts with 5115.

Can I activate my Direct Express card online?

TIP: If your Direct Express card is not active, you can use the mobile app to activate your card.

  1. Open the Direct Express App on your device.
  2. Click on “Activate / Register Card”
  3. Enter your 16 digit Card Number.
  4. Select two requested security images in the box below to verify.
  5. Click Next.
  6. Enter Security Code (or CVV )

How long do Direct Express cards last?

The card won’t actually expire until the end of the expiration date printed on your card. For example, if your card expiration date is 03/31/2024 you can use your card until March 31st.

What bank does Direct Express use?

The Direct Express® Debit MasterCard® card is issued by Comerica Bank, pursuant to a license by MasterCard International Incorporated. MasterCard® and the MasterCard® Brand Mark are registered trademarks of MasterCard International Incorporated.

Can I chat with Direct Express customer service?

Express. Have a question? We’re here to help. Click the button to chat with us now.

How much is a new Direct Express card?

Direct Express® has no enrollment fee or minimum balance requirement to open or use the account. Signing up is quick and easy. Just call us at 1-800-772-1213 (TTY: 1-800-325-0778) or contact your local Social Security office.

Can I use Direct Express with cash App?

Yes you can use Direct Rxpress card on a cash app. Direct Express Debit Card is also a debit card like other banks. If your card is Visa or MasterCard then you can link it in Cash app.

Can I get money without my Direct Express card?

You cannot withdraw money from Direct Express without the card. The only ways to withdraw money are at an ATM, by obtaining cash back at a retail location, or by visiting any bank or credit union that displays the MasterCard acceptance mark and getting cash from a teller.