How To Activate a New Digicel SIM Card

How To Activate a New Digicel SIM Card

What is Digicel SIM Card?

“Digicel SIM Card” means the Digicel subscriber identity module card which is connected by us to the Network.

How To Activate a New Digicel SIM Card

To activate your prepaid SIM card, dial *122#, and press “Send”. A smart card or chip as some persons refer to it as, carries an identification number unique to the owner, storing personal data like text messages and contacts, and preventing operation if removed.

Frequently Asked Questions

How do I start a new SIM card?

You need to send an SMS to USSD code 121. The syntax or format of the SMS will look like this: SIM<20 digit new SIM card number of your new SIM> The message should be sent from existing mobile number. Post that, you will receive an SMS for confirmation.

How do I extend my SIM expiry date?

How to Increase Sim Validity through SIM Balance (All Operators)

  1. Idea – *369*24 ( Rs 24 for 28 days) OR *150*24# ( 28 days validity)
  2. Airtel – *121*51# ( Rs 23 for 28 days) (All plans)
  3. Vodafone – *444*24# (Rs 23 for 28 days) *121*24#

What is Digicel activation code?

*122# To activate your new sim card. *124# To check sim airtime.

Why is MyDigicel SIM not working?

Sim may be inactive/expired. Dial *124# to check your air time. Be sure to Top Up at least once a month to increase your air time and keep your account active. If your sim is blocked, use the PIN or PUK as needed to unblock.

How do I activate MyDigicel service?

To activate a plan from your phone, first dial *147#.

  1. Select the Data Plan you are interested in activating. Eg. ‘Nuff, Nuff Data’.
  2. We have a range of plans to suit every budget and need. Select the plan that is right for you.
  3. Once you have selected a plan, you will receive a prompt to confirm the purchase of that plan.

How do I upgrade MyDigicel SIM card?

You will be able to go into an authorized Dealer store and request to upgrade from a non-LTE SIM to a LTE SIM card for FREE. Once you have the sim in hand, no verification is needed. After the SIM swap is completed, if you are a Prepaid customer, you will then receive the 7 day 12GB data plan on the new SIM card.

Do Digicel SIM cards expire?

No, however you can activate any plan of your choice in the My Digicel App. Q5 When will the sim card expire? The sim card expires if there is no credit added for 3 months or more.

What to do if my Digicel SIM is expired?

If your SIM expires, any remaining credit on the account will be lost and is not refundable. The only way to regain access to Digicel’s network is to purchase a new SIM card. If you want to check your SIM expiry details you can dial *124# at any time.

How long is a Digicel SIM card good for?

The following conditions will allow your SIM card to expire: No top-up done to account for more than 120 days. Damaged SIM card not replaced for more than 120 days. No sim activity for more than 120 days.

How do I find my Digicel number?

To find out your own mobile number, simply dial *129#. Once this is done, a confirmation message will come back to your phone displaying your mobile number.