How To Activate a New Card on Wisely

How To Activate a New Card on Wisely

What is Card on Wisely?

The Wisely card is a prepaid card, references to digital account are referring to the management and servicing of your prepaid card online digitally or through a mobile app. The Wisely card is not a credit card and does not build credit. Standard message fees and data rates may apply.

How To Activate a New Card on Wisely

To activate it and set a PIN (Personal Identification Number), the secondary member can use the myWisely® app7 or visit The secondary member may also call to activate their card; Wisely Pay members: 1-866-313-6901, Wisely Direct members: 1-866-313-9029.

Frequently Asked Questions

How do I connect myWisely card?

Log into the myWisely app7 to automatically add your Wisely card to your mobile wallet.

How do I add a replacement card to wisely?

If you cannot find your card, please contact cardholder services at 1-866-313-6901* and order a replacement card. * Wisely Direct customers call 1-866-313-9029.

How do I find myWisely card PIN?

If you forget your PIN or would like to reset it, you may do so by calling customer service using the phone number on the back of your card. Transactions that are not allowed. You cannot use the Wisely card for unlawful Internet gambling or any illegal transaction.

Do I have to activate my new wisely card?

Important: If you don’t activate the card or authenticate and complete the Wisely Check by ADP™ (if applicable) within 90 business days from the first time funds are loaded for your receipt, your Wisely enrollment may be closed permanently, and available funds will be mailed to you via check.

How do I activate my paycard?

Call 1‐888‐913‐0900 and follow the prompt to log into your paycard account. 2. Enter your card number and your account access code. Your initial account access code is the last 4 digits of your social security number.

How do I get myWisely card unlocked?

You can lock or unlock your card by logging into the myWisely app or visiting

Why is my wise card getting declined?

Wise sometimes stops card payments to protect our customers from potentially fraudulent activity. It could be because your card was issued in a country we don’t currently support. If this is the case, you’ll need to pay another way. Try paying by bank transfer or using a different card.

Can I view myWisely card online?

Log into the myWisely app2 or to check your balance, view transaction history, find nearby ATMs, see spending trends, and much more. You can also set up email, push or text alerts,7 including low balance notifications at whatever amount you decide.

What banks use wisely?

The Wisely Pay Mastercard® is issued by Fifth Third Bank, N.A., Member FDIC or Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. ADP is a registered ISO of Fifth Third Bank, N.A, or Pathward, N.A. The Wisely Pay Visa card may be used everywhere Visa debit cards are accepted.

Can I add money to myWisely card at Walmart?

You may load $20-$500 in cash on your Wisely card at over 70,000 retail locations nationwide using MoneyPak® for a flat rate of $5.95 (subject to card and balance limits), in addition to the amount you wish to load onto your Wisely card. Retailers include CVS, Dollar General, Rite-Aid, 7-Eleven, Walgreens, and Walmart.