How To Activate a New Card on Monzo
What is Card on Monzo?
The physical card you get with your Monzo account is a Mastercard debit card. It is not a credit card. You can use it for your day-to-day spending and for cash withdrawals. Any money you spend will come straight from your Monzo account.
How To Activate a New Card on Monzo
Signing up for a Monzo account only takes a few minutes! Just download the app to get started. Once you’ve signed up, your contactless debit card should arrive in the next couple of days.
Frequently Asked Questions
How do I use my Monzo card for the first time?
The first time you use it, you’ll need to pay by Chip and PIN, but after that you can use your card to make online and contactless payments as well. Some countries use magnetic stripe, or ‘Magstripe’, payments when they swipe your card.
Should I activate my Monzo card before it arrives?
However, if you skip past this section, you’ll need to wait until the physical card arrives and then activate it before being able to access the rest of the app. When you get the card you active it in the app then you can use as you wish.
How long does it take to activate a Monzo account?
Signing up for a Monzo account only takes a few minutes! Just download the app to get started. Once you’ve signed up, your contactless debit card should arrive in the next couple of days.
How do I get my new Monzo card PIN?
Go to the ‘Home’ tab of your app. Scroll to the the card of the affected account. Tap ‘Card’ and you’ll see the option ‘Reveal PIN’ Follow the steps (you’ll need your card, your ID, and to take a selfie video)
How long does Monzo card take to verify?
Monzo use a program that tries to match the photo on the ID you submit to Monzo with the selfie video also submitted. If the program is confident enough that the ID and the selfie video are the same person, verification is automatic and pretty much instant.
Do you get a PIN with a Monzo card?
You set your pin during the sign up process for an account. This is certainly a gotcha of Monzo’s signing up process. People who’re new to Monzo do not expect to be able to set up their card PIN as part of the signing up process. If creating a PIN is requested, they will think that’s the app PIN, not the card PIN.
How do I approve an active card check in Monzo?
You can approve this by opening your Monzo app, pressing approve and entering your card’s PIN.
Can you use Monzo without the app?
You told us you’d find it useful to access Monzo online, so we’ve built a basic web interface that everyone can use when they need to. If you’re stuck without your phone and Monzo card, Monzo Web lets you freeze your card and see your latest transactions, so you can get back to normal faster.
How long does Monzo debit card take to arrive?
Pick the account that suits you best! Step 6: Activate your card once it arrives We’ll send your new card out as quick as we can. Usually, it’ll arrive within a couple of days. When your card arrives in the post, activate it by following the instructions in your Monzo app.
How do I verify my Monzo account?
We’ll ask to see some form of ID. Then, to confirm you’re really you, we’ll ask you to take a video of yourself (or ‘selfie’) saying “Hi, my name is [your name], and I want a Monzo Bank account.” This way, we know that the ID you’ve provided belongs to you.