How To Activate a New Card on Gohenry
What is Card on Gohenry?
You can also set tasks for your child to complete to earn extra money, and set controls on their spending habits. Children are given a GoHenry Visa prepaid card, which can be customised with their name and choice of picture. It can be used to make purchases in shops and online and to withdraw cash from ATMs.
How To Activate a New Card on Gohenry
For security reasons, the card needs to be activated before they can use it. Simply click on the ‘activate card’ button on your home screen and we’ll guide you through the process — just make sure that you have the card to hand as you’ll need to enter the last four digits of the long card number.
Frequently Asked Questions
How do I replace my GoHenry card?
If you’re certain your child’s GoHenry card is lost, you are able to order a replacement card with the same design on the mobile app for free, if you would like to change the design on your card this will attract a £4.99 charge. The new card will be with you in 3-5 working days.
Can you have two cards on GoHenry?
A parent is able to create up to four sub-accounts for their children. Each child will be issued with their own GoHenry card and separate child account. If you have more than four children in your family, it is possible to have two parent accounts under two separate email addresses.
How long does it take for a GoHenry card to arrive?
Your children’s GoHenry cards will arrive within 7- 9 business days of creating an account. In the rare event that you do not receive the cards within 11 business days, please contact our Member Services team on (877) 372-6466 so we can check it’s status. We are open from 9am-5pm EST seven days a week.
How much does a GoHenry card cost?
How much is a GoHenry kids debit card? We currently charge one low monthly fee of £3.99 per month per child. This includes one free monthly top-up and gives you access to all of the features of GoHenry, including the children’s debit card, paid tasks, parental controls, and more.
How much money do I have on my GoHenry card?
To view your most up-to-date parent balance, log into your parent account on the website or mobile app. You’ll see your parent balance at the top of the home screen.
Can you withdraw money on GoHenry?
Your child can use GoHenry at an ATM, and they have a daily limit of £120 (you can set this to less on the app) and a daily maximum of three ATM withdrawals a day. Their weekly spending limit will also affect how much money your kids can take out, so it’s also important for kids to know their limits.
Can I put cash into my GoHenry card?
GoHenry is a digital service, which means money can only be added to your account by bank transfer or debit card.
Can I put money into a GoHenry account?
Parents and kids each have their own GoHenry account number and sort code. This means you can top up your parent account or transfer money to your child using a bank transfer. Please remember that we only receive bank transfers Monday to Friday and they can take up to 24 working hours to process.
How do I check my card details on GoHenry?
Login to your GoHenry account on the website and click on your child’s name and then ‘Statement’ where you’ll see the transactions for the previous 12 months. If you’re on the mobile app, click on ‘Money’ & ‘Card’ where you’ll see the transactions for the previous eight weeks in date order.
How can I change my card?
Once you’ve decided which card you want, it’s time to contact your bank or credit card issuer. Sometimes, you can see upgrade offers right in your online account. However, contacting your credit card issuer over the phone can ensure all your questions are answered before you switch.