How To Activate a Koodo Sim Card
What is a Koodo Sim Card?
It stores your data and phone number and carries a unique identification number that links you to a specific mobile phone company.
How To Activate a Koodo Sim Card
Simply push out the SIM card size that fits your phone, insert it into your phone, and start using your Koodo services.
Frequently Asked Questions
How do I register with Koodo?
When you activate or renew your phone, an email will be sent to you from the store or call centre to set up your account.
- To complete your registration, go to your email inbox and open the email we sent you.
- Click the link, then enter your Koodo phone number.
- Create a password.
- Choose a security question and answer.
Can I activate a SIM card online Koodo?
To activate your Koodo Prepaid phone, you’ll need a Koodo Prepaid SIM Card. Order one today through TELUS.com, or get one at your nearest store. If you have a Prepaid SIM you wish to activate, you’ll need to go to our Prepaid site to see how. Activate here.
What is Koodo activation fee?
Get a Koodo SIM card and enjoy Canada’s largest 5G and 4G LTE networks without changing your phone number. It’s super easy. If you order online we’ll waive the standard $60 connection fee.
What is a PUK code for SIM card Koodo?
The SIM PIN option for all smartphones is typically in the phone menu under Settings. If a SIM PIN is entered incorrectly 3 times, your SIM will be locked, and you will require a Personal Unlocking Key Code (PUK code) to reset the SIM PIN. In the event that you do require your PUK code, please Contact Us.
How do I check my Koodo SIM balance?
Log in to your Self Serve account. Select Self Serve at the top of the screen, then select Koodo Tab from the drop-down menu. At the top, you’ll see a snapshot of your remaining Tab and Tab Bonus balances as well as the number of months remaining. Your Tab balance is listed on the right side.
Is there a Koodo mobile app?
While we don’t have a Koodo app, our site is mobile-friendly! You can add the mobile-optimized Koodo Self Serve site to your phone’s home screen so you can keep tracking your usage, billing and more. It’s basically like bookmarking the site on your phone for easy access.
What network does Koodo use?
Koodo runs on TELUS’ award winning 5G and 4G LTE networks.
How long does it take for a Koodo SIM card to arrive?
Please go to Koodo Assist and ask to schedule a callback, so one of our reps can help you with this. 2 – Can you provide an estimated delivery timeline for SIM-only orders? SIM-only orders are usually delivered within 7-10 business days.
How do I contact Koodo?
Why am I not receiving my scheduled callback? Make sure you haven’t blocked Koodo’s phone number (1-866-995-6636) either on your phone or with our Call Control feature. If you’re still not receiving the callback, please consider rescheduling your callback to a different number.
What is the SIM PIN code for Koodo?
Enter 1234 (default Koodo SIM PIN)