How To Activate a Koodo Prepaid SIM Card

How To Activate a Koodo Prepaid SIM Card

What is a SIM Card?

A SIM is a tiny card with a big job! It stores your data and phone number and carries a unique identification number that links you to a specific mobile phone company. (Your text messages are not stored on your SIM and will not be transferred from your old phone.)

How To Activate a Koodo Prepaid SIM Card

Simply push out the SIM card size that fits your phone, insert it into your phone, and start using your Koodo services. If you ever plan on transferring your number from another provider to Koodo, you can check out our help page to find out how.

Frequently Asked Questions

How do I load my Koodo prepaid SIM?

How To Top Up Your Account

  1. Credit or Debit card: Register a credit or Visa Debit or MasterCard Debit card on Prepaid Self Serve.
  2. Top-Up Voucher: Koodo Prepaid top-up vouchers are available in stores across Canada.

How does prepaid Koodo work?

To use Koodo Prepaid, including any Boosters on your account, you’ll need to buy a Prepaid base plan first. When it comes to Koodo Prepaid base plans, there are no pay-per-use charges. You’ll have unlimited access to your included features for 30 days, and you get exactly what you paid for.

What is the phone number for Koodo prepaid?

Make sure you haven’t blocked Koodo’s phone number (1-866-995-6636) either on your phone or with our Call Control feature. If you’re still not receiving the callback, please consider rescheduling your callback to a different number. Why don’t you have a phone number?

What network is Koodo prepaid?

Koodo runs on TELUS’ award winning 5G and 4G LTE networks.

How do I buy data on Koodo prepaid?

Send a text message to 5337 with keyword YES to use your plan’s data pay-per-use rate. Send a text message to 5337 with keyword 17YES to add a data top-up of 500MB for $17 and 25YES to add a data top-up of 1GB for $25.

How do I reactivate my Koodo prepaid account?

Once deactivated, you’ll need to buy a new Koodo Prepaid SIM card to resume your service.

How do you use a prepaid SIM card?

In theory, prepaid SIM cards can be used on unlocked phones since they’re not tied to a specific carrier. Just purchase a prepaid SIM card from the carrier of your choice and pop it into your refurbished phone. Phones that are locked to a single carrier won’t work using a prepaid SIM card.

How do I pay my Koodo prepaid bill?

How to pay your bill

  1. Pay via Self Serve. You can easily pay your bill through your chequing account, with your Visa Debit/MasterCard Debit card, or credit card.
  2. Set up pre-authorized payments.
  3. Pay via bank/banking app.
  4. Pay via automated phone system (*611)
  5. Using clik2pay via Interac e-Transfer.

How do I turn on data on Koodo?

To resume your data through Self Serve:

  1. Log in to your Self Serve account.
  2. On the overview page, you will see a banner that tells you your data is paused. Click unpause data.
  3. Choose a data option.
  4. Review and submit your choice.
  5. Your data will be unpaused.

How do I check how much data I have left on my Koodo prepaid?

You can check your data usage in real time by logging in to your Self Serve account. Select Usage from the Self Serve dropdown menu. Click View details to access your data history for your current cycle, your previous cycle, and from the previous 2 months. Here’s a list of your phone’s features that use data.