How To Activate a HSBC Security Device

How To Activate a HSBC Security Device

What is a HSBC Security Device?

Your HSBC Security Device is designed to make sure that only you can access your information. It is protected by a PIN of your choice, which you’ll need to enter every time you use your device.

How To Activate a HSBC Security Device

  1. Press and hold the “Green Button” for 2 seconds to turn on the device.
  2. Enter a new 4 to 6 digit PIN at your choice using the keypad.
  3. Press the “Yellow Button” to complete the first PIN entry.
  4. Follow the on-screen instructions and confirm the new PIN by re-entering it.

Frequently Asked Questions

How do I activate my HSBC digital security device?

Launch the HSBC Mobile Banking app on your phone. Log on with your username and password. Select Activate now to activate your Digital Security Device. Enter the validation code and select Continue.

How do I activate my HSBC Business Banking Security device?

Open the HSBC UK Business Banking app and tap ‘Digital Security Device’ at the bottom of the log-on screen. On the app, select the code you want to generate then confirm your biometrics or passcode to generate a 6-digit code. This will refresh every 30 seconds. Enter the code.

How does HSBC security device work?

Your Security Device generates Security Codes that you can use for Online Banking. After entering your Username and Password, we will ask you to type in a Security Code from your Security Device to log on to Online Banking. Your Security Code is matched with a Security Code that we generate at the same time.

What do I do if my HSBC Secure Key stops working?

Please replace your HSBC Secure Key by: Switching to Digital Secure Key via the ‘Manage Secure Key’ section within Online Banking after you have logged in. You will then be able to use your mobile phone to generate your secure key codes. Ordering a replacement physical Secure Key by sending us a Secure Message.

How do I activate my security online banking?

How to Enroll your Account in Security Bank in 6 Easy Steps

  1. Go to Security Bank Online page at.
  2. Fill-out the necessary information.
  3. An OTP will be sent to your mobile number for confirmation.
  4. Enter your OTP then click Submit.
  5. Type in your preferred username and password.
  6. Click Submit.

What is HSBC digital security device?

The HSBC Security Device gives you an extra layer of protection for more sensitive online banking transactions such as transfers to other people’s accounts. We’re proud to offer this industry-leading level of protection for your evolving online banking needs.

How do I manage my HSBC device?

Log on to HSBC Malaysia Mobile Banking app. Go to ‘Profile’ and select ‘Manage devices’ Remove selected devices from the list.

How long does the HSBC Secure Key lock for?

The PIN reset code was entered incorrectly for the third time. The Secure Key is now temporarily locked and you will be unable to use it for approximately 1 hour. This message will remain on the screen of the Secure Key until the lock out has expired, then the Key will automatically power off.

What is mobile security key HSBC?

Mobile Security Key. Available via the HSBC HK Mobile Banking app, the Mobile Security Key replaces your physical security device, allowing you to log in mobile banking easily. With the Mobile Security Key, you can generate security code to access internet banking service more quickly.

How do I enable my security key?

  1. Open a compatible browser like Chrome.
  2. Sign in to your Google Account. Your device will detect that your account has a security key.
  3. Connect your key to the USB port in your device. You may need a USB adapter.
  4. If you see a message from “Google Play services,” tap OK. If not, move on to step 5.
  5. Turn on your key: