How To Activate a Green Dot
What is a Green Dot?
A green dot is any choice, behavior, word or attitude that promotes safety for everyone and communicates intolerance for power based personal violence in our community. A green dot is anything you do to make our community safer.
How To Activate a Green Dot
Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605.
Frequently Asked Questions
Does a Green Dot card have to be activated?
An activated, personalized card is required to access some features. For instance, when you activate your debit card, you’ll be able to deposit checks, pay bills, transfer money from another bank and more!
Why can’t i activate my Green Dot?
Confirm that all personal information has been keyed in correctly. Make sure you have entered your residential address, email and phone number with the most up-to-date information. If you are still having trouble, please call customer support at (866) 795-7605.
How long does it take for Green Dot to activate?
Your temporary card will be ready to use for purchases in the US in 2 business days. You will only be able to spend the funds already loaded to this card. Your temporary card cannot be reloaded, does not have ATM or cash access, and cannot be used internationally. Your PIN can be used for purchase transactions only.
Can you use a Green Dot card immediately?
You can register and start using your temporary card right away. Your permanent card will arrive in the mail within two weeks. If you buy your Green Dot card online, you will be given an account number that you can use to make purchases online or over the phone.
How can I receive money from Green Dot?
Log into your account on the app or online. Select Withdraw Cash / Get Cash. Enter the amount you’d like to withdraw (limits may apply) and click Continue.
How does Green Dot work?
The Green Dot Prepaid Visa Card* lets you load cash from a number of popular retailers (for a fee), utilize early direct deposit, transfer funds from a bank account at no additional cost and transfer money between Green Dot users for free.
What’s the number to Green Dot?
Contact Customer Service for billing disputes, questions about your account and general correspondence. To contact Customer Service by phone or to report your card lost or stolen, please call 1-866-291-0818.
Why does my Green Dot card get declined?
A transaction may be declined for several reasons—insufficient funds, mismatched address or unusual spending activity. Funds are set aside for transactions in process until the merchant is paid.
Why is Green Dot unable to verify my identity?
If Green Dot can’t verify your information, it may be for one of the following reasons: You misspelled something (name, address, etc). You didn’t provide a valid address (PO boxes are not accepted). Some of the information provided does not match (SSN doesn’t match the name).
Where can I load my Green Dot card?
You can deposit cash to your card at thousands of participating locations nationwide including:
- 7-Eleven
- CVS Pharmacy
- Dollar General
- Family Dollar
- Kroger.
- Rite Aid
- Safeway.
- Walgreens.