How To Activate a Green Dot Card

How To Activate a Green Dot Card

What is a Green Dot Card?

The Green Dot Prepaid Visa is like a debit card without a bank. The main use is making purchases, payments, and withdrawing money. This is useful for paying bills or making purchases online as well as streamlining in-person payments without needing a bank.

How To Activate a Green Dot Card

  1. Visit or select Register / Activate Now in the Green Dot app or call (866) 795-7605.
  2. Enter all info requested, including personal info and card details: Name. Address. Date of birth. Social security number.
  3. Start using your card upon successful activation.

Frequently Asked Questions

How do I activate my Green Dot Moneycard?

3 EASY STEPS TO GET STARTED! Visit or select Register / Activate Now in the Green Dot app or call 1-866-795-7605. Enter all info requested including personal info and card details. Start using upon successful activation.

Do you have to activate a Green Dot card?

An activated, personalized card is required to access some features. For instance, when you activate your debit card, you’ll be able to deposit checks, pay bills, transfer money from another bank and more!

How long do Green Dot cards take to activate?

Your card registration requires further review. This will take 2 business days and then your temporary card will be ready for use.

Why can’t i activate my Green Dot card?

Confirm that all personal information has been keyed in correctly. Make sure you have entered your residential address, email and phone number with the most up-to-date information. If you are still having trouble, please call customer support at (866) 795-7605.

How much money is on my Green Dot card?

To get your balance, text “BAL Last4” to 42586​ (where Last4 is the last 4 digits of your card number).

Can you use a Green Dot card immediately?

You can register and start using your temporary card right away. Your permanent card will arrive in the mail within two weeks. If you buy your Green Dot card online, you will be given an account number that you can use to make purchases online or over the phone.

Can I access my money without my Green Dot card?

Yes, you can access your funds by picking up cash at Walmart after you reported a temporary card lost or stolen. Use the Green Dot app and visit the Manage Card section to get started.

Do Green Dot cards expire?

We’ll send an updated card your way as the expiration date on your card gets closer. If you don’t receive the new card before your current one expires, click here to get help.

How do you receive money from Green Dot?

Log into your account on the app or online. Select Withdraw Cash / Get Cash. Enter the amount you’d like to withdraw (limits may apply) and click Continue.

How early does Green Dot pay?

After activating your Green Dot debit card and setting up direct deposit, you may be eligible to receive your pay up to 2 days early or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

Why does my Green Dot card get declined?

A transaction may be declined for several reasons—insufficient funds, mismatched address or unusual spending activity. Funds are set aside for transactions in process until the merchant is paid.

What’s the number to Green Dot?

Contact Customer Service for billing disputes, questions about your account and general correspondence. To contact Customer Service by phone or to report your card lost or stolen, please call 1-866-291-0818.

How do I check my Green Dot account?

For the Green Dot Visa® Secured Credit Card, sign in to your account online or call (866) 291-0818. If you own the Green Dot primor® Visa® Classic Secured Credit Card or the Green Dot primor® Visa® Gold Secured Credit Card, you can access your online account or call (800) 768-9897 to check your balance.

How much can you withdraw from Green Dot?

For Registered Cards and Personalized Cards, you may only withdraw up to $500 from an ATM in a single day and $1,500 per teller transaction at a participating bank, unless otherwise indicated. You may withdraw up to $300 in cash per transaction at an ATM.

How do I track my Green Dot card?

What if I didn’t receive my card?

  1. Call Green Dot: 866-795-7597.
  2. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds.
  3. Select option 1: Card was lost or stolen.
  4. Select option 2: Never Received.
  5. Enter the primary taxpayer’s SSN, DOB and zip-code.

Can I withdraw money from my Green Dot card at Walmart?

To pick up your cash at Walmart, you will need to bring a government-issued photo ID matching the name on your account and the barcode generated with the Green Dot app.