How To Activate a Government Phone

How To Activate a Government Phone

What is Government Phone?

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services.

How To Activate a Government Phone

Activate your phone by going to My Account. Go to and login to My Account. If you see Activate Now/Activate Phone, click it and follow the onscreen instructions. If not, go to Swap/Update Phone, click on it, and follow the onscreen instructions.

Frequently Asked Questions

Can I activate a phone myself?

Although the specific steps vary from device to device, generally, you need to insert the SIM card, power on the device, and follow the on-screen prompts to set it up. If you are activating a new phone, you may also need to activate the SIM card with your carrier.

Are Assurance phones unlocked?

Assurance Wireless will automatically unlock eligible devices if it is technically possible for us to do so. For any device that cannot be remotely unlocked, Assurance Wireless will send a notification to the device when it becomes eligible with next steps to complete the unlock process.

How will I know if my device is unlocked?

Tap ‘Connections’, ‘Network and internet’, or other similar label. Tap ‘Mobile network’, or similar. Tap ‘Choose network’ or ‘Automatically select network’. If your phone shows several available networks, it’s unlocked.

How do Assurance wireless phones work?

Assurance Wireless offers a FREE cell phone and FREE cell phone service, including free Unlimited Monthly Data, Text and Minutes, to qualified customers. We help households stay connected to jobs, critical healthcare and more. Click below if you prefer to learn about our Lifeline Only service.

What is my Assurance Wireless account number and PIN?

Call Assurance Wireless at 1-(888)-898-4888 to access your account number. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Your account number can be found in the top right corner of any bill or by logging into your online account. Do not enter any dashes or hyphens.

Can I put my Assurance Wireless SIM card in another phone?

If you have an Assurance Wireless SIM card, it is typically tied to a specific phone that was provided to you through the program. In most cases, Assurance Wireless SIM cards are locked to the device they were initially activated with, which means they cannot be easily used in another phone.

Why is SIM not activated?

You should also check if there’s any dust or grime inside the SIM card slot because it can interfere with the connection. Use a can of compressed air to blow into the slot and clear any debris. You can also use a clean piece of microfiber cloth to wipe the SIM card’s contacts.

Can I activate my SIM card on another phone?

Can you just swap SIM cards between phones? Yes, you can switch SIM cards between phones as long as they are compatible with the same carrier network. Your SIM card should also be compatible with the new phone in terms of size (micro, nano, and standard size).

Can we activate SIM after deactivation?

Once the sim is deactivated, the same number is recycled and becomes available in the market for a new user. In case you forgot about your secondary sim, and it has been 90 days of non-usage, do not worry! You still get a grace period of 15 days (about 2 weeks) to reactivate your sim.

How do you check if number is active or not?

Active numbers can be reached when you call them, typically these numbers will either be answered or will go to a voicemail or continue to ring, text messages sent to numbers that are active will be marked as Delivered.