How To Activate a Gas Smart Meter
What is Gas Smart Meter?
Smart meters are next-generation meters for both gas and electricity. They are a replacement for standard meters, which require you to track your own meter readings and submit them to your supplier to ensure accurate bills.
How To Activate a Gas Smart Meter
To activate Smart Services, you need to have a smart meter. If you’ve already had a smart meter installed by ESB Networks, call us on 0818 81 21 44 to enable Smart Services.
Frequently Asked Questions
How do I know my smart meter is activated?
Once installed, your new smart meter will establish its connection to ESB Networks secure communications network over the next 30 days. When this process is completed, your meter will be read remotely, and you will then be able to access new smart services offered by electricity suppliers.
Do you need to activate a smart meter?
No, once the meter is installed, it will send detailed electricity readings accurately and automatically. This means that you’ll no longer have to submit meter reads or worry about getting estimated bills.
How long does it take for a smart meter to activate?
It can take up to 6 weeks before your new smart meter details are updated and you can start keeping track of your smart meter usage data on your online account or OVO app (download for Android or iOS).
What is the app that connects to smart meters?
The free Loop app analyses your smart meter data and shows you easy ways to use less energy, save money and reduce your carbon footprint. On average, Loop households cut energy use by 15%. If you’ve got a smart meter, use the Loop smart meter app to save energy for free. Available on Android and iOS.
Can I connect my smart meter to my phone?
Yes, connecting your smart meter is completely safe and secure. The app won’t interfere with or affect your smart meter’s functionality in any way.
How do I monitor my smart meter?
Every Smart Meter has a screen with a number of displays which can be selected by pressing the left unsealed push button to scroll between displays.
Why isn’t my smart meter showing gas?
Please try plugging your in-home display into a socket closer to your electricity meter (your electricity meter sends both your gas and electricity information to the in-home display). Why? If your in-home display is too far away from your electricity meter, the information from your meter won’t reach it.
Can you restart a gas meter?
Press any button on the front screen to turn on the meter. Press button A and ‘Safe open sequence’ will appear on the screen. The display will then show a series of countdowns as the supply is reconnected. It will then return to the main screen and the gas supply should now be reconnected.
Why is my smart meter not connecting?
If your usage or balance hasn’t come back after an hour, your IHD might be having trouble connecting to your smart meters. You can try to fix this by moving your IHD so: it’s closer to your meters. there are as few walls as possible between your IHD and your meters.
How does the new smart meter work?
Smart meters remove the need for estimated bills as they have a two-way communication system (using 2G technology) and are able to read your electricity meter remotely, which means both you and your supplier have constant access to your usage levels.